Please tell Amelio Services what is going well and what should change.
Amelio Services reads every message. You can share your name, or you can stay anonymous.
In short
- You can tell us what you like and what you don't like.
- You can share your name, or stay anonymous.
- Sharing a concern will never be held against you.
- If you ask us to contact you, we reply within 2 business days.
How we handle concerns
We listen
We read your message and thank you for sharing it.
We look into it
We talk with the people involved and keep your information private.
We tell you what we'll do
If you shared your contact information, we explain what we found and what will change.
We follow up
We check that the change is working for you.
You can always change or stop your supports with us, at any time.
Other places you can go
You don't have to come to us first. These free services can help with problems about services or rights.
Clients' Rights Advocate (OCRA)
Free help with your rights as a regional center client, for people served by RCOC.
(714) 621-0563
Developmental Services Ombudsperson
Neutral help understanding your rights and options, including SDP. Live 10 a.m. to 3 p.m., Monday to Friday.
1-877-658-9731
Your service coordinator
Your regional center service coordinator can help with any service, including ours. RCOC's SDP team:
(714) 796-3760
Safety first
If someone is in danger, call 911.
To report suspected abuse, neglect or financial abuse of an adult with a disability in Orange County, call Adult Protective Services at 1-800-451-5155 (24 hours). For a child, call 714-940-1000 (24 hours).
For mental health crisis support, call or text 988, any time.